1. General Provisions
1.1. This Policy defines the procedure for processing and protecting the personal data of users of the lcktravel.com website.
1.2. The Policy has been developed in consideration of the requirements of the Digital Code of the Kyrgyz Republic, which entered into force in February 2026, and other applicable regulatory legal acts of the Kyrgyz Republic.
1.3. The owner of records / person determining the purposes and means of data processing is Limited Liability Company "Luka Consult", INN 02206202610436, OKPO 35039754, Kyrgyz Republic, Bishkek, Sverdlovsk District, Kanykei Street, Bakai-Ata residential area, 14.
1.4. Company contact details: +996 227 199 332, lcktour365@gmail.com.
2. What Data We Collect
2.1. When completing forms on the Website, the user may voluntarily provide their full name, phone number, email address, company/organization name and the content of the enquiry.
2.2. Depending on the technical configuration of the Website, technical data necessary for the operation, security and analytics of the Website may be processed, such as browser information, device information, IP address, access time and technical events. The specific scope of such data depends on the services installed on the Website.
2.3. The Company does not intend to collect, through the ordinary feedback form, special categories of personal data unrelated to the purposes of the enquiry.
3. Purposes of Processing
3.1. The main purposes are: processing enquiries; providing feedback; providing information about services; preparing offers upon request; organizing business interaction; ensuring the operation, security and improvement of the Website; and fulfilling obligations established by law.
3.2. The Company's services include: business trips and business travel; visits to international exhibitions; automotive exhibitions and expos; supplier and business partner search; organization of business meetings and negotiations; individual business trips; exclusive private tours; eco-nomad tours; exclusive solo tours; corporate trips.
4. Legal Grounds
4.1. Personal data is processed where there is an applicable legal basis provided by law, including the necessity to process data in order to take measures at the user's initiative prior to entering into an agreement, perform an agreement, comply with statutory obligations, pursue legitimate interests while respecting the user's rights, or obtain the user's consent where required.
4.2. If the Company requests separate consent, such consent must be voluntary, specific, informed and conscious and must make it possible to confirm the fact that it was obtained.
4.3. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal and does not terminate processing for which another lawful basis exists.
5. Processing Principles
5.1. The Company follows the principles of lawfulness, fairness and transparency; purpose limitation; data minimization; storage limitation; integrity and confidentiality.
5.2. The Company must not use data for purposes incompatible with the purposes originally stated without an appropriate legal basis.
6. Storage and Protection
6.1. The Company takes organizational and technical measures to protect data from unlawful or unauthorized access, loss, alteration, destruction and other improper actions.
6.2. Data is stored in information systems and services used by the Company for the period necessary to achieve the stated purposes, perform obligations, protect rights and comply with legal requirements.
6.3. The specific storage location may depend on the hosting provider, email service, CRM and other processors selected by the Company.
7. Third Parties and Processors
7.1. To operate the Website, the Company may engage technical providers, including hosting, domain/email infrastructure, CRM, messaging services, analytics and other necessary digital services.
7.2. If such providers receive access to personal data, the Company takes measures to determine their authority and applicable data processing requirements.
7.3. Cross-border transfer of data is carried out only where there is a legal basis provided by applicable law and in compliance with applicable requirements.
8. User Rights
8.1. The user has the right to request information about whether and for what purposes their data is processed, the place of processing, the categories of data and other information provided by law.
8.2. The user has the right to request access to their data, its correction and, where provided by law, its deletion or restriction of processing, as well as to object to certain methods or purposes of processing.
8.3. To exercise these rights, the user may contact lcktour365@gmail.com or the address: Kyrgyz Republic, Bishkek, Sverdlovsk District, Kanykei Street, Bakai-Ata residential area, 14.
8.4. The Company considers requests within the time limits established by applicable law.
9. Cookies and Analytics
9.1. The Website may use cookies and similar technologies to provide certain functions, preserve settings, ensure security and analyze visits.
9.2. If third-party analytics, advertising, mapping, video or other services are installed on the Website, their list and processing rules must be reflected in the current version of the Policy or in the relevant Website settings/notices.
9.3. The Website developer must verify the services actually connected before publication so that this section corresponds to the actual Website configuration.
10. Changes to the Policy
10.1. The Company may update this Policy when legislation, the Website, the services used or the data processing procedures change.
10.2. The current version is published on lcktravel.com.
11. Contact Details
Limited Liability Company "Luka Consult"
INN: 02206202610436
OKPO: 35039754
Address: Kyrgyz Republic, Bishkek, Sverdlovsk District, Kanykei Street, Bakai-Ata residential area, 14
Phone: +996 227 199 332
E-mail: lcktour365@gmail.com
Website: lcktravel.com